Effective Date: April 24, 2026
Taylor Gardner Gutters & Exteriors (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, protect, and disclose your information when you interact with our website (https://www.taylorgardnergutters.com/) and when you use our any of our services in our service areas.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Physical address
- Payment information
Service & Transactional Data
- Property details related to service
- Job history and service records
- Photos of work areas/projects
- Signed estimates, proposals, or contracts
- Payment history
- Customer communications and support inquiries
Usage Data
- IP address
- Browser type
- Device information
- Website analytics
SMS Data
- SMS Data (if applicable): See “SMS/Text Messaging Policy” below
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our website and gutter services
- Authenticate users and manage client accounts/job scheduling
- Schedule appointments, job reminders, and status updates
- Respond to inquiries and provide customer support
- Process payments, manage contracts, and project documentation
- Send service updates, promotional offers, and satisfaction surveys (with consent)
- Analyze trends, marketing effectiveness, and website performance
- Comply with legal and regulatory obligations
3. Data Sharing & Disclosure
We do not sell your information. Data is only shared as needed:
-
- Trusted staff, technicians, or service providers for gutter business purposes
- With regulatory authorities if required by law
- In connection with a business transition (e.g., merger, acquisition, sale)
4. Cookies & Tracking Technologies
We use cookies and similar technologies for site operation, analytics, and improved user experience. You can manage cookie preferences through your browser settings.
5. SMS/Text Messaging Policy
By providing your phone number and opting in, you consent to receive automated SMS messages from us. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Opt-In Disclosure
By providing your number, you consent to receive automated informational and promotional SMS/text messages.
Opt-Out Instructions
Cancel SMS any time by texting “STOP” to our number. We’ll confirm your request.
Help Instructions
Reply “HELP” or contact us directly for SMS support.
Rates
Message/data rates may apply. Message frequency may vary.
6. Data Retention
We retain information as necessary for business, warranties, recordkeeping, or legal compliance.
7. Data Security
We implement reasonable safeguards to protect your data, but no method is 100% secure.
8. Your Rights
You have the right to access, update, or request deletion of your information, as allowed by law. For requests, email privacy@taylorgardnergutters.com or call (813) 515-0844.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
10. Policy Updates
We may update this Privacy Policy at any time. Updates will be posted with a revised effective date. Continued use of our site and services constitutes acceptance of changes.
11. Contact Us
For questions or requests: – Email: privacy@taylorgardnergutters.com or call (813) 515-0844